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Kondo

Kondo integration with Clarify

Sync your LinkedIn conversations from Kondo directly into Clarify using Zapier. This integration automatically creates contact records, enriches them with company data, and logs conversation history as activity in your CRM.

What you'll need

  • Kondo account with inbox access
  • Zapier account (free or paid)
  • Clarify CRM account
  • Apollo account (optional, for email enrichment)

Setting up the integration

Step 1: Configure Kondo webhook

  1. Navigate to your Kondo inbox
  2. Go to integrations > webhooks
  3. Create a new webhook called "Clarify message sync"
  4. Set the trigger type to:
    • Manual: Sync conversations only when you click the sync button
    • Streaming: Automatically sync every LinkedIn message as it arrives
  5. Enter the Zapier webhook URL (you'll get this in step 2)
  6. Configure the body data to include conversation details
  7. Click save

Step 2: Create Zapier automation

Set up the webhook trigger

  1. In Zapier, create a new zap
  2. Choose "Webhooks by Zapier" as the trigger
  3. Select "Catch Hook" as the trigger event
  4. Copy the webhook URL and paste it into your Kondo webhook configuration

Add data enrichment (optional)

If you have Apollo or another data enrichment service:

  1. Add a "Webhooks by Zapier" action
  2. Choose "POST" as the method
  3. Configure the Apollo API call:
    1. URL: people/match
    2. Include first name, last name, and LinkedIn handle
    3. Set "reveal personal email" to true
    4. Add your Apollo API key

Structure data with AI (optional)

  1. Add "OpenAI" or "ChatGPT" as an action
  2. Provide the AI with:
    1. LinkedIn conversation history
    2. Contact information from Kondo
    3. Email data from Apollo (if available)
  3. Ask the AI to extract:
    1. Company name
    2. Company domain
    3. Personal email address

Step 3: Create records in Clarify

Find or create company

  1. Add "Clarify" as an action
  2. Choose "Find Company"
  3. Use the domain extracted by AI
  4. Set to "Do not create if not found" to avoid data quality issues

Find or create contact

  1. Add another "Clarify" action
  2. Choose "Find Person"
  3. Configure with:
    1. Email address (from AI extraction)
    2. First name and last name
    3. LinkedIn handle
    4. Company ID (if company was found)
  4. Set to "Create if doesn't exist"

Log conversation history

  1. Add "Clarify" action
  2. Choose "Create Comment"
  3. Set the comment title to "Latest LinkedIn Kondo message"
  4. Include the full conversation history in the comment body

Add to tracking list

  1. Add final "Clarify" action
  2. Choose "Add to List"
  3. Select or create a static list called "Kondo LinkedIn contacts"
  4. This makes it easy to find and manage these imported contacts later

Step 4: Test the integration

  1. In Kondo, navigate to a LinkedIn conversation
  2. Click the "Sync conversation history" button or use Command+K > Sync
  3. Check your Clarify CRM to verify:
    1. Contact was created with correct information
    2. Company was found or created (if applicable)
    3. Conversation history appears as a comment
    4. Contact was added to your tracking list

How to sync conversations

Manual sync method

  1. Open the LinkedIn conversation in Kondo
  2. Click "Sync conversation history" button
  3. The conversation will be processed and added to Clarify

Keyboard shortcut method

  1. Open the LinkedIn conversation in Kondo
  2. Press Command+K (Mac) or Ctrl+K (PC)
  3. Type "sync" and press Enter

Automatic sync method

If you set your webhook to "streaming" mode, all LinkedIn messages will automatically sync to Clarify as they arrive.

Managing synced contacts

All contacts imported through this integration are automatically added to a list in Clarify called "Kondo LinkedIn contacts." You can use this list to:

  • Run outbound campaigns
  • Track follow-up activities
  • Clean up any data quality issues
  • Analyze LinkedIn conversation performance

Troubleshooting

Webhook not firing

  • Check that your Kondo webhook URL matches the Zapier webhook URL exactly
  • Verify the webhook is set to the correct trigger type (manual or streaming)
  • Test the webhook by syncing a conversation manually

Missing email addresses

This is normal for LinkedIn contacts. The integration uses AI to extract emails from:

  • Conversation history (if contacts mention their email)
  • Apollo data enrichment (if available)
  • Other data sources you configure

Company not found

The integration is set to not create companies automatically to maintain data quality. You can:

  • Manually create the company in Clarify
  • Modify the Zapier automation to force company creation for valid domains
  • Use the tracking list to clean up company associations later