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AI fields

Generate and autofill custom fields with AI

Matt Hodges avatar
Written by Matt Hodges
Updated over 2 weeks ago

▶️ Watch this quick demo to see how it works.


How AI fields work

When you create a field with autofill enabled:

  1. You provide instructions describing what the field should contain

  2. The AI analyzes available data from the record and related records (meetings, emails, associated companies/people)

  3. The AI populates the field following your instructions

Context limits: When you reference related records (like meetings or emails), the AI uses the 10 most recent records. If 100 meetings exist, only the latest 10 are analyzed.

Fields with autofill enabled show a ✨ icon next to the field name in lists.


Create a field with AI autofill

Two ways to create fields with autofill:

Generate with AI (recommended)

This approach writes the field configuration and autofill instructions for you.

  1. From any list view, click Add new field

  2. On the Generate tab, describe the field you want or select a smart suggestion

  3. Click Generate

Clarify creates the field name, selects the field type, and writes autofill instructions based on your description.

Then,

  1. Review the configuration on the Configure tab

  2. Edit if needed, then click Create

  3. Choose an option:

    • Create and autofill first 10 rows (recommended for testing)

    • Create and autofill all rows

    • Create and don't autofill

Configure manually

Use this when you know exactly what field type and instructions you need.

  1. From any list view, click Add new field

  2. On the Configure tab:

    • Enter the field Name

    • Select the field Type

    • Toggle on Autofill with AI

  3. Enter autofill Instructions (see Writing instructions below)

  4. (Optional) Click Insert context to reference related records

  5. (Optional) Enable Internet research if the AI needs to look up public information

  6. Click Create and choose an autofill option


Configure autofill on existing fields

To enable or modify autofill on an existing field:

  1. From any list view, hover over the field header and click the dropdown icon

  2. Select Edit field

  3. Toggle on Autofill with AI (if not already enabled)

  4. Update the Instructions

  5. Configure Insert context or Internet research if needed

  6. Click Save

ℹ️ To delete a field, follow the same steps but click Delete field in the edit window.


Writing autofill instructions

Good instructions are specific and include the expected output format.

Format matters for text fields:

  • If you want names: "Return the person's full name, like 'Sarah Chen'"

  • If you want yes/no: "Return 'Yes' or 'No'"

  • If you want lists: "Return a comma-separated list, like 'Competitor A, Competitor B'"

Handle missing data explicitly: When the AI cannot determine a value, tell it what to output instead of leaving the field empty.

  • Example: "If no churn reason is found, return 'No reason identified'"

Reference additional context: Click Insert context (or type {) to add related records to your instructions. This gives the AI access to data beyond the main record.

  • Example: To analyze meeting history with a company, insert {People > Meetings} to include the last 10 meetings with people at that company

Be specific about data sources: Tell the AI where to look.

  • Good: "Analyze the last 5 emails and meetings to identify competitors mentioned"

  • Vague: "Find competitors"


Run autofill

From list views

Click the header of any field with autofill enabled (✨ icon) and select:

  • Autofill first 10 rows — Test and validate before running on all records

  • Autofill all rows — Process all records in the current list

  • Autofill empty rows — Only fill records where the field is currently empty

💡 Filter first: Apply filters to your list before running autofill to process only specific records.

From individual records

  1. Open a Deal, Company, or Person record

  2. Click the field with autofill enabled

  3. Select Run autofill

This processes only the current record.


Field processing states

After triggering autofill, records progress through these states:

  • Queued: Request received, waiting to process

  • Processing: AI is analyzing and generating output (displays "Shaping," "Spinning," "Ideating," or "Pondering")

  • Complete: Field is populated


View AI reasoning

To see how the AI populated a field:

  1. Hover over any autofilled field

  2. Click 🗒️ AI reasoning

This shows the logic and data sources the AI used to generate the value.


What this costs

AI autofill consumes credits per record per field:

Internet Research

Credits per record

Disabled

3 credits

Enabled

30 credits

Example: Autofilling 100 records on one field = 300 credits (no internet research) or 3,000 credits (with internet research).

When to enable internet research: Use it when the AI needs publicly available information not in your CRM (company funding data, headcount, news). Disable it when analyzing data you already have (meeting notes, emails, deal history).

Internet research cannot access authenticated pages (LinkedIn profiles, paywalled content).


Use cases

Deals

Identify competitors

Track which alternative solutions your prospects are evaluating.

Field type: Multiline text
Instructions: "Analyze recent meetings and emails to list competitors or alternative solutions mentioned. Return a bulleted list. If none are mentioned, return 'No competitors identified.'"
Internet research: Disabled
Cost: 3 credits per record


Find deal blockers

Surface product gaps or feature requests preventing deals from closing.

Field type: Multiline text
Instructions: "Review recent emails and meetings for items explicitly described as blockers (feature requests, product limitations, pricing concerns). List each blocker. If none exist, return 'No blockers identified.'"
Internet research: Disabled
Cost: 3 credits per record


Capture win/loss reasons

Automatically document why deals closed won or lost.


Field type: Multiline text
Instructions: "Analyze the most recent 5 emails and meetings to determine why this deal was won or lost. Provide a concise 1-2 sentence explanation. If no reason is evident, return 'Reason not documented.'"
Internet research: Disabled
Cost: 3 credits per record


Companies

Score ICP fit

Evaluate whether companies match your Ideal Customer Profile criteria.

Field type: Single select (options: "Strong fit," "Moderate fit," "Weak fit")
Instructions: "Evaluate this company against our ICP criteria: [insert your specific criteria like industry, employee count, revenue range, tech stack]. Return 'Strong fit' if all criteria match, 'Moderate fit' if 2-3 match, 'Weak fit' if fewer than 2 match."
Internet research: Enabled
Cost: 30 credits per record


Research company funding

Track funding rounds and total capital raised for VC-backed companies.

Field type: Number
Instructions: "Research and return the total funding raised in millions (USD). If no funding data is available, return 0."
Internet research: Enabled
Cost: 30 credits per record


Document churn reasons

Capture why customers canceled based on exit interviews or emails.

Field type: Multiline text
Instructions: "Review recent emails and meetings where cancellation was discussed. Summarize the stated reason for churn in 1-2 sentences. If no reason is mentioned, return 'No reason provided.'"
Internet research: Disabled
Cost: 3 credits per record


Limitations

Context is limited to 10 recent records
When your instructions reference related records (meetings, emails, etc.), the AI analyzes only the 10 most recent. If you have 50 meetings with a company, only the latest 10 are considered.

Meeting transcripts are not available
The AI cannot access full meeting transcripts. It uses meeting summaries only.

No automatic re-runs
Autofill does not run automatically when:

  • New records are added to a list

  • Existing records are updated

  • Related data (meetings, emails) changes

You must manually trigger autofill each time.

Internet research is limited to public information
The AI cannot access:

  • Pages requiring authentication (LinkedIn profiles, internal systems)

  • Paywalled content

  • Private databases


Troubleshooting

Field populated with incorrect or irrelevant data

The instructions may be too vague. Revise to be more specific about:

  • Which data sources to use

  • What format the output should take

  • How to handle missing data

Run autofill on 10 rows first to validate before processing all records.


Field left empty when data should exist

Check if:

  • The AI has access to the necessary data (use Insert context to add related records)

  • Your instructions tell the AI what to output when data is missing

  • Internet research needs to be enabled for external data lookups


Autofill consumes more credits than expected

Each record processed consumes credits per field:

  • 3 credits per record (no internet research)

  • 30 credits per record (with internet research)

If you autofilled 100 records on 3 fields with internet research enabled, that's 9,000 credits (100 × 3 × 30).

Review which fields have internet research enabled and disable it if not necessary.


FAQ

Why is variable context limited to the last 10 records?

To balance AI performance with context quality. The AI analyzes the most recent data to ensure relevance.

Can the AI see meeting transcripts?

No. The AI uses meeting summaries only. Full transcripts are not provided.

Can I automatically re-run autofill?

Not currently. Autofill must be triggered manually each time.

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