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Manage members

Invite members, assign roles, and manage access to your workspace.

Written by Michael Simmons

Invite your team to Clarify, assign roles, and manage who has access to your workspace.


Inviting members

To invite someone to your workspace:

  1. Click your profile icon in the bottom-left of Clarify

  2. Click "Invite members"

  3. Click the "Invite member" button in the top-right

  4. Enter the user's email address

  5. Click "Send invitation"

The invited user will receive an email with instructions to join your workspace.

ℹ️ If you invite a user from a different domain, their domain will automatically be added to your workspace Company Domains.


Resending and revoking invitations

Admins can manage pending (unaccepted) invitations from Settings > Members:

  • Resend — Sends the invitation email again to the pending user.

  • Revoke — Cancels the invitation so the link can no longer be used to join the workspace.


Roles

Clarify has two roles: Admin and Member.

  • Admins — Full access to Clarify, including admin-only settings and user management. Can invite and remove users, change roles, and manage billing, API keys, and Warehouse settings.

  • Members — Access to CRM data, meetings, email, lists, workflows, and most workspace settings. Cannot manage billing, API keys, Warehouse settings, or users (invite, remove, or change roles).

To change a user's role, go to Settings > Members and select their new role. Only Admins can change roles.

For full details on what each role can do, see Roles & Permissions.


Removing a user

Admins can delete users from the workspace:

  1. Find the user and select Delete

Deleted users are soft-deleted and can be restored by contacting support.


Default roles

  • Existing workspaces: All users were set to Admin when roles launched. Adjust from Settings > Members.

  • New workspaces: The workspace creator is an Admin. All invited users default to Member.


FAQ

We've changed our email domain, how do I switch that in my workspace?

Invite your new email address as a user, connect your email and calendar, and you'll be all set. Your old emails and meetings will still exist, even if you delete the old user account.

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