Skip to main content

People

Track all your interactions with a person

Written by Patrick Thompson

Clarify automatically creates people from calendar meetings and emails, and you can create them manually when needed.


How people are created

Automatic creation

Clarify automatically creates people records from your Connected Accounts:

  • Calendar meetings with external contacts

  • Email communications

Manual creation

You can create people manually in several ways:

1. Click the Add Person button on the people list pages

Manual record creation people

2. Use the plus button in the top-left navigation

3. Press Cmd + K and select Add Person

This will open up the Add Person window, where you can enter either their name, email address, or LinkedIn URL.

When created, click into the new People profile, where you can add in their relevant details


Person information

Each person record includes fields for:

  • Basic details - Name, company, job title, email addresses, location, and phone numbers

  • Interaction dates - First and most recent contact with any Clarify user

  • Custom fields - Add fields specific to your business needs

  • Automatic enrichment - Clarify fills out various fields automatically when people are created


Working with people records

Creating lists and managing duplicates

You can create custom people lists using fields, filters, and labels. Star lists you use frequently to keep them in your favorites section.

Clarify includes a pre-built "Duplicate people" list to help maintain data hygiene. This list shows when person records have been created multiple times. You can merge or delete duplicate records directly from this list.

Creating lists of people
Merging duplicate profiles


Ask Rep

Ask Rep to find people using plain language. Some examples:

  • "VPs of Sales at companies I've emailed in the last 30 days"

  • "people I haven't talked to in 90 days at our top accounts"

  • "founders in our pipeline based in NYC"

Rep can also assemble an ad-hoc list with the columns you ask for — useful when the standard fields aren't quite right.

Open Rep from the sidebar, or press Cmd+K and hit Tab to send what you've typed straight into a new Rep chat.


Navigating a people record

Each person record has several tabs:

  • Overview

    • Activity feed showing recent engagements

    • Person details from emails, enrichment data, and custom fields

    • Associated deals and lists

    • Company information

  • Emails

    • All emails with this person

  • Meetings

    • All meetings involving this contact

  • Comments

    • @mention team members to collaborate on a persons record

  • Attachments

    • Files uploaded to the record, plus attachments ingested from incoming emails when Include email attachments is turned on

💡 The Attachments tab shows files uploaded to the record, plus attachments ingested from incoming emails when Include email attachments is turned on. See Email and Meetings to enable email attachment ingestion.


Fields in People Records

The fields you create on your People records will show on the Person under the Details section of that record. Here you can click in and manually edit the information in each field for the Person record.

Did this answer your question?