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Auto nudge (early access)

Keep deals alive with automated reminders and AI-drafted follow-ups

Matt Hodges avatar
Written by Matt Hodges
Updated yesterday

Auto nudge automatically detects when you might have missed replying to an important email and reminds you to follow up — complete with an AI-generated draft you can review, edit, and send.

It helps you keep deals alive and moving forward, ensuring nothing slips through the cracks.

If you're a paying customer and would like to try Auto nudge while it’s in early access, send us a message.

How it works

When enabled in your workspace's Intelligence → Email intelligence settings, Auto nudge continuously reviews your recent emails and creates tasks for those that may require follow-up.

Scope

Auto nudge looks at emails you’ve received in the last 3–7 days.

  • It checks whether the message has been replied to.

  • It focuses only on emails where you’re the primary recipient and that are linked to active deals — excluding CCs, BCCs, or unrelated messages.

Creation

For messages it identifies that might need you to follow up — such as an unanswered question or a note you said you’d respond to — it will create a Nudge if you have not sent a reply within 3 days. Nudges appear in:

  • Your Notifications inbox

  • Your Home screen task list

Each Nudge includes:

  1. A short summary of the email thread

  2. An AI-generated draft you can edit and send directly from Clarify

Completion

Nudge tasks close automatically:

  • If you send a reply to the identified email (from Clarify or your email client), the Nudge task is marked as Done.

  • If you don’t take action within 7 days of the original message, Clarify will mark it as Canceled to maintain task hygiene.

Settings

You can turn Auto nudge on/off from your workspace's Email Intelligence settings.

FAQs

How does Auto nudge decide what to flag for follow-up?

Clarify scans emails from the past few days that haven’t been replied to and are linked to active deals. It detects language patterns like unanswered questions or commitments to follow up.

Where can I see all my Nudges?

In your Notifications inbox and the task list on your Home screen.

What happens if I ignore a Nudge?

If no action is taken within 7 days of the original email, Clarify auto-closes it in the background.

Does Auto nudge use credits?

Yes. Credits are consumed when a Nudge is created with an AI-generated draft ready to send. Sending the reply itself does not consume credits. You can see how many credits have been consumed by Auto nudge on your workspace's Billing page.

Can I turn Auto nudge off?

Yes. Go to Settings → Intelligence → Email Intelligence → Auto nudge and toggle it off. No new Nudges will be created for any members of your workspace once it’s disabled.

Does it work with other message types?

Currently, Auto nudge looks at email messages only. Future versions may expand to channels like Slack and LinkedIn.

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