Rep is Clarify's AI assistant. You can reach it from inside Clarify, or from the tools you already use. Each of these is a Rep channel.
Channel | How you reach Rep | Set up |
Clarify | Chat with Rep inside the app. | Nothing to set up. See Rep (sales agent). |
Slack | DM the Clarify app or @mention it in a Slack channel. | See Slack. |
iMessage | Text Rep from your iPhone, one-to-one or in a group. | Link your number under Connectors. See Text Rep in iMessage. |
Email or CC [email protected]. | Nothing to connect. See Email Rep at [email protected]. |
Good to know
Each conversation with Rep is separate. Rep doesn't carry what you said in one conversation into another, including between channels. It can still look up anything in your CRM you have access to.
Rep uses your own access in every channel. It sees what you can see in Clarify, nothing more.
If you're in more than one workspace, set Account → Preferences → Default workspace for Rep so iMessage and email know which one to use.