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Rep Connectors

Connect external tools like Linear, Notion, Stripe, and more to Rep so it can take action across your stack from within Clarify.

Written by Michael Simmons
Updated today

Connect external tools to Rep so it can take action across your stack — without leaving Clarify.

Rep can use tools from connected apps the same way it uses Clarify's own data. Once you connect Linear, for example, Rep can look up issues, create tickets, and update statuses from within a Rep conversation. Connectors work alongside Rep's built-in Clarify tools, not instead of them.


Available connectors

These connectors are available in the catalog and connect with one click:

Connector

What Rep can do

Linear

Manage issues, projects, and roadmaps

Notion

Access and manage workspace content

Granola

Access meeting notes and transcripts

Circleback

Access meeting notes and transcripts

Outreach

Manage prospects and sales sequences

Lemlist

Manage outreach campaigns and leads

Customer.io

Manage messaging campaigns and segments

Stripe

Manage payments, customers, and billing

Need to connect something that isn't in the catalog — like Slack or Intercom? You can add any MCP server as a custom connector. See Add a custom connector below.


Connect a catalog connector

Each person on your team connects their own account. Catalog connectors use OAuth — no credentials are shared across users.

  1. In Clarify, go to Settings → Rep

  2. Click the connector you want to add, then click Connect

  3. Go through the OAuth flow

  4. Once connected, Rep can use that connector's tools in all your conversations

To disconnect, go back to Settings → Rep, find the connector, click the three-dot menu, and choose Disconnect.


Add a custom connector

You can connect any MCP server that isn't in the catalog. Only workspace admins can add custom connectors.

What you'll need: the MCP server URL (from the service's documentation), plus either an OAuth app (client ID and secret) or an API key.

Server requirements: the MCP server must be publicly reachable, use the Streamable HTTP transport, and follow the MCP spec.

Using Dynamic OAuth (default)

  1. In Clarify, go to Settings → Rep and click Add custom connector

  2. Enter the service name and the MCP server URL

  3. Click Add

Using a Static OAuth app

  1. In the service's developer console, create a new OAuth app

  2. Copy the client ID and client secret

  3. In Clarify, go to Settings → Rep and click Add custom connector

  4. Enter the server URL, select Static OAuth, paste the client ID and secret, then click Add

ℹ️ The OAuth app only needs to be created once per workspace, but each team member still has to authorize their own account before they can use the connector.

Using an API key

  1. Generate an API key from the service's settings

  2. In Clarify, go to Settings → Rep and click Add custom connector

  3. Enter the server URL, select API key, paste the key, and click Add

For API key connectors, each member brings their own API key.


Connector and tool permissions

From Settings → Rep you can:

  • Toggle any connector on or off

  • Configure which tools Rep is allowed to use, for Rep's built-in tools or any connector

You can also toggle connectors on or off from the tools menu in any Rep conversation, without going to settings.


Good to know

  • Catalog connectors are per-user. Each person on your team connects their own account. A teammate connecting Linear doesn't affect your connection.

  • Custom connectors require an admin. Only workspace admins can add or remove them. Members can use connectors that are already set up.

  • Rep may ask before taking action. For tools that create or update records, Rep may ask for your confirmation before proceeding.

  • Connectors work everywhere Rep does. Both in-app (island bar and sidebar) and in the Rep Slack app.


Troubleshooting

Connector isn't showing up after I added it

Refresh the page. If it still doesn't appear, disconnect and reconnect from Settings → Rep.

Rep says a tool failed

Check that your account is still authorized at Settings → Rep and reconnect if needed.

I can't add a new connector

Only workspace admins can add custom connectors. Ask your workspace admin to add it.

OAuth connection failed

Confirm the redirect URI in your OAuth app's developer console is set to https://api.clarify.ai/mcp/oauth/callback exactly.


FAQ

What's the difference between the Clarify MCP connector and Rep connectors?

The Clarify MCP connector lets external AI tools (like Claude) read and update your Clarify data. Rep connectors do the opposite — they let Rep access your external tools like Linear, Notion, and Stripe.

Do I need a specific plan to use Rep connectors?

No. Rep connectors are available to every workspace in the open beta.

Can I use Rep connectors from the Slack integration?

Yes. Connectors work in the Rep Slack app the same way they do in Clarify.

What data does Rep access when I connect a tool?

Rep only fetches data from connected tools when it needs to answer a question — it doesn't continuously sync or store data in the background. The specific permissions Rep is requesting are shown during the OAuth connection flow, so you can review the scopes before authorizing.

Can I see what tools Rep is using during a conversation?

Yes. Rep shows the tool calls it's making inline in the chat, so you can see what it's doing as it works.

Can I limit which tools Rep uses from a connected service?

Yes. At Settings → Rep, you can configure tool permissions per connector.

What happens to my conversations if I disconnect a connector?

New conversations won't have access to that connector's tools. Existing conversations that referenced tools from that connector may show errors if continued.

Can I connect my own MCP server — not just ones in the catalog?

Yes. Workspace admins can connect any MCP server using Dynamic OAuth, Static OAuth, or an API key. The server must be publicly reachable, use the Streamable HTTP transport, and follow the MCP spec.

Is there a limit on how many connectors I can add?

No — there's no limit on catalog connections per user or custom connectors per workspace.

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