Types of notifications
Clarify keeps you informed through three types of notifications:
In-app notifications - Visible inside Clarify
Email notifications - Delivered to your inbox
Slack notifications - Sent to your connected Slack workspace
Notification triggers
You'll get notified when:
Someone @mentions you in a comment or update
There's activity on records you're subscribed to (like comments or status changes)
Clarify takes action on your behalf, such as:
Assigning you a task
Making a deal suggestion
How subscriptions work
You become subscribed to a record in two ways:
Manually - Click "Subscribe" on any record
Automatically - Comment on a record to automatically subscribe
When you're subscribed to a record, you'll receive notifications about all activity on that record.
Managing your notification preferences
You can customize how you receive notifications by navigating to Notification settings under Account settings
Email notifications - Enable or disable across all activity
In-app notifications - Enable or disable across all activity
Slack notifications cannot be turned off individually at this time. We're working on more granular controls for future releases.
